By booking for events on our website you agree to the cancellation and refund policy below.

CANCELLATION & REFUND POLICY

Please note that your booking is binding. Often we have to turn away people who are interested in our course because we are fully booked. Cancellations have to be written via email or mail.

Cancellations for accommodation bookings:

If you cancel your accommodation booking more than 7 days before the event begins we can transfer the full value of the accommodation booking to an alternative event, or we can refund to you the full value of the accommodation booking minus a 20% administration & facility fee. If you cancel your accommodation booking less than 7 days before the event begins we regret that we cannot issue a refund or a transfer note.

Cancellations for course bookings:

If you cancel your course booking more than 48 hours prior to the course beginning, we can either transfer the full value of the booking to an alternative course or we can refund to you the course fee minus a 20% administration & facility fee. If you cancel less than 48 hours before the event begins we regret that we cannot issue refunds or transfer notes.